A few more tidbits
August 21, 2007 11:58 am Previous Hurricanes ArchiveHere are some tidbits I’ve picked up poking around the net and talking to people…..
The beach at the Royal Sands is apparently fine and there is no damage to the six Royal Resorts in Quintana Roo.
Playa Delfines in the hotel zone has some great waves, lots of wind and blowing sand. Some rocks are showing but it sounded like the beach was still there.
Playa del Carmen is pretty much unscathed, some debris to clean up but that sounds like the extent of it.
The Akumal Beach Resort will be closed for seven days to clean up broken glass. This resort is in Akumal, between Playa del Carmen and Tulum.
The electricity is still out in Akumal and Puerto Aventuras.
That’s it for now, seems like we’re back to business in Cancun, Puerto Morelos, Playa del Carmen and Tulum.
posted by CancunCanuck aka Kelly
August 21st, 2007 at 12:05 pm
Any word as to whether Dreams Cancun is still open? I’m supposed to arrive there on Saturday afternoon - assuming it’s still there.
August 21st, 2007 at 12:08 pm
I read somewhere that Dreams Cancun was up & running I just can’t remember where I read it.
August 21st, 2007 at 12:10 pm
i the royal solaris in cancun part of the 6 royal hotels that you mentioned??
Thanks so much for all the updates, its great to here that everyone is ok
August 21st, 2007 at 12:10 pm
any word on the Royal Playa Del Carmen ? we’re not going until Sept 3rd and hopefully as is well and put back together by then ?
August 21st, 2007 at 12:12 pm
Anyone know the status on autobus service to Merida? I’m arriving Cancun tomorrow and need to travel to Merida.
August 21st, 2007 at 12:13 pm
Dreams Cancun is mostly in clean up mode. Some of the palapas on the beach at two of the restaurants were damaged (Seaside Grill and Himitsu), however this resort will open and be able to accommodate and protect current guests and future arrivals as of today.
August 21st, 2007 at 12:13 pm
Any first person word from Tulum, Tankah, Bahia Soliman? I’m not finding out anything: cell calls not going through.
August 21st, 2007 at 12:14 pm
Kristen-No, the Solaris is not one of “the” Royal Resorts (I know, too many hotels named “Royal” something), but I have not heard of any hotel damage in the hotel zone of Cancun. The Royal Resorts include The Royal Sands, The Royal Mayan, The Royal Caribbean, The Royal Islander, the VCI and the Royal Haciendas.
Lila- The word seems to be that Playa Del Carmen is back in business already, I’ve neither heard nor read of any hotel damage in PDC.
August 21st, 2007 at 12:16 pm
Anyone know anything about the status of weather and current condition of hotel at El Dorado Royale??
August 21st, 2007 at 12:16 pm
any word on Club Excellence Riveria Cancun?? Please advise! thank you!
August 21st, 2007 at 12:17 pm
thanks Lisa, im flying in friday regardless lol so thanks for all teh updates!
August 21st, 2007 at 12:17 pm
The Cancun airport opened at approximately 10am this morning, but flights are sure to be delayed.
Gran Melia Cancun: Suffered minor damages, mostly broken glass. Pool and beach areas are fine, just need minor cleaning up.
Melia Turquesa: Suffered minor damages and needs clean up.
Melia Cozumel: Suffered damages and loss of power. Clients are still in shelter within the hotel until damage to rooms can be fully evaluated. Clients with travel plans to Cozumel within next 24-48 hours should be moved to alternate hotels/destinations.
Oasis Cancun, Oasis Playa, Oasis Beach, Oasis Viva and Grand Oasis are operating under normal conditions.
There was minor damage such as some broken windows, minor leaks in several guest rooms, some beach palapas were damaged, as well as some palm trees.
At Oasis Cancun we lost the palapa structure for our new restaurant “Las Palmas”. This structure will be ready and fully operational within the next couple of days. All other restaurants are fully operational.
The Ritz-Carlton, Cancun suffered no damages: it is fully operational today with electric power. The beach is intact and the beach bungalows and palapas are also intact.
Paradisus Riviera Cancun: Initial assessment shows damage to exterior areas. Some downed foliage and plenty of debris that needs to be cleaned up. Minor flooding in some areas. Currently resort has no power, but expects to regain power by this evening. Guests are still in shelter and are expected to be moved back to the hotel this evening. In the meantime we will be evaluating condition of rooms. Guests with travel plans to Paradisus Riviera Cancun in the next 48 hours are advised to delay travel plans.
The Real Resorts are open and operational. Minor damage to some of the restaurants, and by tomorrow the following should be open:
Gran Costa Real: all restaurants should be open
Gran Caribe Real: 2 restaurants
Gran Porto Real: 3 restaurants
Royal Porto: 2 restaurants
Real Playa del Carmen: all restaurants.
Cozumel Palace is re-opening today.
Moon Palace has 2 restaurants that are out of commission.
Here are the initial status reports from Cancun:
The Omni Cancun Hotel & Villas did not need to evacuate guests, as they are a certified safe haven shelter in designated areas of the resort. All guests and staff are safe and sound, and were secure and comfortable. From the looks of everything, things are in pretty good condition. No power was lost, and phone service was decent throughout the evening.
Guests from the Omni Puerto Aventuras were brought to the Omni Cancun.
The Omni Cancun has two restaurants operating and all guests are in their rooms and not wandering away from the resort.
Blue Bay Getaway / Blue Bay Club:
The hotels have no damage. Palapas on the beach were damaged and are being cleaned up now. Guests will be having breakfast at the campus where they were evacuated to, and immediately after will be transported back to the hotels. Both resorts are in operating condition and are ready to have guests back in the resort as well as accept arrivals.
Desire Resort & Spa:
The hotel has no major damage. There is cleaning to do before guests return to the hotel. The entire crew is now working on cleaning up all the public areas. The property does need to be cleaned up and will not be open for breakfast and lunch service. Guests staying at Desire will be transported to Blue Bay Getaway and are scheduled to be taken to Desire at 5:00 pm (Cancun time). Desire will be in full and complete operation to accept new arrivals as of tomorrow.
Crown Paradise Club:
The hotel suffered some broken windows as a result of the high winds. Clients will return to the resort from the shelters at approximately 1pm. Lunch and dinner will be served in their meeting rooms until everything can be cleaned up.
______________________________________________
Initial reports are that Cancun proper weathered the storm pretty well. While there’s some cleanup that needs to take place, most of the hotels only suffered minimal damage (broken windows, landscaping, and sand blown about).
We’re still trying to get info on Cozumel and the Riviera Maya, but the only information that we’ve been able to receive has been from the cell phones of some of the hoteliers.
It appears that flights today to CUN are delayed, but they appear to be departing. Flights into Cozumel for today on Continental & American have been cancelled.
_______________
August 21st, 2007 at 12:18 pm
lol.. why did u right lisa???
August 21st, 2007 at 12:18 pm
lol.. why did i write lisa??? haha ne ways thanks
August 21st, 2007 at 12:25 pm
Lisa- if those are the updates from tripso.com….
those upadtes are from 2005 when i think emily hit.. or some hurricane..
honest mistkae ;).. i read it too and thougth it was for today..
August 21st, 2007 at 12:27 pm
Really sounds promising.Any news off Akumal Beach resort .
Great site
August 21st, 2007 at 12:28 pm
From what you have reported and if all goes well, it looks like we do not have to cancel our trip to Playa Del Carmen this Saturday. Thanks a lot for the update
August 21st, 2007 at 12:29 pm
oh no!!!! I’m so sorry I just realized that! Please disreguard what I wrote it was from an old report!!! My Mistake I’m sorry
August 21st, 2007 at 12:30 pm
Any word on the Marriott Casa Magna??
Glad everyone is O.K. and it didn’t turn out to be as bad as it sounded. Thanks again for this great and informative web site!
August 21st, 2007 at 12:30 pm
Lisa- Curious to know where you got your info, if it’s current, thanks, if it’s from Emily, oops, lol!
Gary- Read “A few more tidbits”, looks like Akumal Beach Resort will be closed for seven days for clean up.
John- Nope, doesn’t look like there is any reason to cancel a trip to Playa this Saturday.
August 21st, 2007 at 12:32 pm
Thanks CancunCanuck.
Any idea of damage to resort, was travelling there Oct this year
August 21st, 2007 at 12:42 pm
Dear All,
we followed the comments the last 3 days. Thanks to all of you for the information. We will arrive from Germany on Sunday at the Grand Palladium at the Riviera Maya. Here you can find a live cam from the beach:
http://200.36.58.250/control/userimage.html
Has anyone heard anything about the situation of the hotel there.
August 21st, 2007 at 12:43 pm
Any news on the Gran Bahia Principe Akumal?
August 21st, 2007 at 12:44 pm
I was wondering on someones thoughts about Cancun. A friend and I are supposed to fly in on Thursday and stay at Gran Caribe Real. I was concerned about activities and damage to the beautiful landscape. If anyone could help me with more information.
Thank You,
Melissa
August 21st, 2007 at 12:49 pm
My beach wedding is scheduled for Dreams Tulum September 7th… Think I should cancel now and find a new location? Is my resort still standing?
August 21st, 2007 at 12:51 pm
How is the Riu Cancun???
August 21st, 2007 at 1:08 pm
Also the same question as Marco:
Any news on the Gran Bahia Principe Akumal/Coba/Tulum ?
August 21st, 2007 at 1:12 pm
I spoke with the Hilton. They are closed today and tomorrow to assess damage. Hope to open fully operational on Thursday. However, they could not give me an assessment on the condition of the beach or the beachfront villas (where we are staying in about 10 days).
August 21st, 2007 at 1:14 pm
i called the el dorado royale and made contact and they are open have employees there
August 21st, 2007 at 1:17 pm
Any first-person news on beachfront areas in Tulum? Zamas? La Posada del Sol? Lamar Posada? Want to make sure my Tulum friends are okay. Can’t reach them. I’m planning to fly in on Friday…
August 21st, 2007 at 1:21 pm
What about El dorado Seaside suites? Any Damage? I am coming there Aug 31.
August 21st, 2007 at 1:30 pm
Since I was one of the first bloggers on the site, I’d like to thank the owners (again) for an awesome job! Without it we would literally know nothing…
Does anyone have any news on the Hyatt Cancun Caribe Resort? My brother and I just want to hit the beach and nightlife for a little vacation. I canceled my trip but can switch back if things are okay. It “seems” like Cancun made it out in one piece - thank God!
August 21st, 2007 at 1:39 pm
does anyone know anything on the status of the Riu Caribe in Cancun.
I have tried to call them, but can’t get anyone to pick up the phone
August 21st, 2007 at 1:40 pm
What can you say about Royal Solaris?
I have plans for next week.
Thanks
August 21st, 2007 at 1:41 pm
Hi - any updates on Maroma Resort & Spa in Quintana Roo or Azul Blue near Tulum?
Thanks.
August 21st, 2007 at 1:47 pm
Does anyone know if there is damage at the Sandos Caracol Resort and Spa in the Mayan Riveria?
August 21st, 2007 at 2:00 pm
Going to Cancun in 5 days. Happy to hear all’s well. I would have gone even if there was damage. As long as there’re rooms in the hotel and shuttle can get us from the airport to hotel
Been checking this blog all morning - no one has any updates on the beach conditions.. Pitty.. Oh, well.. Staying at Riu Palace Las Americas (our 2nd year in the row at this hotel) - any update on how they are doing? Thanks and good luck everyone!
August 21st, 2007 at 2:11 pm
I found this information on the riu website:
august 21, 2007
RIU’s resorts in Cancun and Playa del Carmen are operating normally after Hurricane Dean
*Hurricane Dean, which has been downgraded to a tropical storm, caused only minor exterior damage at RIU’s resorts in the area
As of Tuesday afternoon, RIU’s nine resorts in Cancun and Playa del Carmen were once again operating normally after the passing of Hurricane Dean.
The storm, which brought significant wind and rain to the area, caused only minor damages to the resort’s exterior and gardens. No problems have been reported with any of the company’s guests or employees.
RIU has dispatched specialized technicians and crews to all of the properties to repair damages and clean up the expected debris left in the wake of the storm.
As these efforts are underway, guests at all of the resorts are once again able move freely about the properties and resume normal activities.
All is peaceful at the resorts. RIU’s staff has step-by-step resumed its normal activities and are once again serving food and drinks in the restaurants and bars.
Sounds good! I’m still going.
August 21st, 2007 at 2:13 pm
Lela, what did El Dorado Royale say? Is everything okay there? We are coming in on Monday.
August 21st, 2007 at 2:20 pm
Any news on the Hyatt Caribe resort? I am scheduled to be there next week.
August 21st, 2007 at 2:21 pm
HOW IS THE GR ROYAL SOLARIS LOOKING??
August 21st, 2007 at 2:24 pm
Did anyone say if there was damage to The Royal in Cancun? Thanks!
August 21st, 2007 at 2:25 pm
all of the resort in Cancun hotel zone is ok , i have confirm , that the Palace , Dream, Riu , ROyal is all open this morning.
August 21st, 2007 at 2:27 pm
You three are fantastic! Our son and his wife have been in Cancun on vacation and being able to read your updates meant so much to us. They were able to stay in their hotel the whole time during the hurricane scare and now are leaving to come back home today. You have provided a wonderful service!! Thank-you so much.
August 21st, 2007 at 3:30 pm
[b]REGION AKUMAL[/b]
U Nah Kin in Aventuras Akumal: locals and owners are fine and safe. They gained beach. Early assessment, most properties have minimal glass damage, some places have water damage on ground level, but over all in good shape.
Lol Ha snack bar had lots of sand.
Chomak mini super reopening tomorrow.
ABR: Closed for the next 7 days. Some glass damage. General clean up needed but right now their initial assessments look good and they are happy, and all are safe.
Casa del Sol Nacienta on Jade beach, Akumal and Zen del Mar, Jade Beach Akumal
No damage, general clean up opening next week.
VIVA MAYA and AZTECA in Playa del Carmen official report are open and running as usual. Phones to be repaired by tomorrow. No damages whatsoever.
Just heard from my TA regarding Casa Sombra in Aventuras Akumal… the front window is blown out.. but all in all the property is fine with the sea and sand inside the Casa.. clean up should go quickly.
Bahia Principe open running normally.
Reef Playacar, open running normally.
Report from Vista del Mar Condominiums, Hotel and La Buena Vida Restaurant:
Talked to Jamie in North Akumal this AM.
La Buena Vida suffered damage. Repairs begin tomorrow. Re-open date will be SOON, to be advised.
Vista del Mar Condos will be closed for one month, for repairs and clean up.
The hotel is closed for repairs and clean up as well.
Bart & Jen from Turtle Bay Cafe
We are fine & will be open for business tomorrow morning at 8am! We have electricity, phone & wireless internet is going. Stayed in our jungle house & had no problem getting out to highway this morning. Expect everything else in town to be going very quickly. Cuerva Pescadors will be open either tomorrow or following day, they received no damage as well!
August 21st, 2007 at 3:42 pm
Marcel, thank you for the update!!! See you at Gran Bahia Prinicipe (we’ll be there sept 1-8)
August 21st, 2007 at 3:59 pm
http://www.locogringo.com/research/hurricaneStatus.cfm
I’ll be there from 25 August till 8 Sept. See You !!
August 21st, 2007 at 4:38 pm
jenn,
they said everything is in working order at el dorado royale. they got a bunch of rain but no damage! i’ll be there thurs.- monday! can’t wait.
August 21st, 2007 at 4:39 pm
Wonderful to hear! Thank you so much for keeping us informed with the TRUTH, rather than having to rely on those who sensationalized Hurricane Dean (weather channel).
August 22nd, 2007 at 8:00 am
Does anyone know anything about the Oasis hotels? I am supposed to be staying in Oasis Cancun on Sat 25th and was just wondering what the damages were like if any? Any input would be great, thanks!
August 22nd, 2007 at 1:30 pm
Any news on the MOON PALACE RESORT?
I am getting married at that resort. Is it really damaged? Will it still look presentable?
August 22nd, 2007 at 2:09 pm
any news on the condition of the Riu Place Riviera Maya in Playa?
August 22nd, 2007 at 2:16 pm
Any update on Excellence Riviera? Heading there next week. Thanks.
August 22nd, 2007 at 2:35 pm
i am concerned about two things… first we are due to arrive in Playa Del Carmen on the 6th.. no one has EVER mentioned any of the Iberostar resorts…did we make a mistake in booking there?? And.. if anyone does know of the condition in that area, i would sure love to hear. Will be our first time in Mexico.
August 22nd, 2007 at 5:23 pm
does anyone know the actual disposition of puerto aventuras? did it suffer much damamge?
August 22nd, 2007 at 7:15 pm
any known damage to the beach and properties on Half Moon Bay - in Akumal, or Akumal Pueblo?
August 23rd, 2007 at 7:29 am
We are booked to be at Eldorado Royale Aug 25th. We are booked in to the Cassita suites on the beach. Does anyone have a status as to what it may be like there at that time
Thanks and have a great day
August 23rd, 2007 at 12:56 pm
any news on damage to grand sirenis
on riviera maya please
August 23rd, 2007 at 2:11 pm
Does anyone know if the Gran Porto Real is ok.
August 28th, 2007 at 6:33 am
Hello!
Does anyone have information about the bahia principe at tulum? I can’t get any specific information on this one.